медицинский дискурс

In online reviews of medical services, the consumer’s assessment of the doctors’ communication skills and their professional tact is an essential feature of the genre. According to the target audience, this parameter is vital for the overall assessment of the quality of medical service. The empirical base represents the reviews of doctors posted on the websites of specialized online publications and forums. Based on the analysis, positive and negative patients’ assessments of the doctor’s communication skills and professional tact were identified.

The article examines the politeness of medical workers – how it is reflected in the genre of reviews on the consumption of medical services published on the Internet. Methodologically, the work fits into the traditions of discourse studies, semantic and stylistic studies. Theoretically, the article is based on the ideas of media linguistics, discourse studies, genre studies, semantic syntax and stylistics.

We analyze the influence of new technologies of communicative interaction on the transformation of the speech genre of consumer reviews on the Internet. The research is based on reviews of doctors and medical services taken from the websites of specialized online publications and forums. The author compares modern Internet-reviews of the consumer with the genre-prototype – reviews in the Book of Complaints and Suggestions.

The article presents the analysis of the chains of speech genres in A. P. Chekhov’s short story “Enemies”. It is argued that the speech genres which formalize the social relationships of the main characters of the story lead to an understanding of the concept of the work, as well as reveal the essence of the title of the story. It is noted that the verbal interaction of the main characters of the narrative is a system of interconnected speech genres.